Terms & Conditions

Our Terms & Conditions

In these Terms and Conditions, ‘you’ means the individual responsible for the purchasing and/or training at, where applicable, BOX30 Limited sometimes referred to as ‘we’ or ‘us’ or ‘our’.

Before participating in any physical training provided by BOX30 Limited we ask that you do not have any physical limitations or underlying health issues that might put your health and well-being at risk, or prevent you from enjoying your training experience. BOX30 LIMITED will ask you to complete a health questionnaire.

You acknowledge that you may suffer injury as a result of your participation and release BOX30 Limited from any and all liability now or in the future, including but not limited to medical expenses, lost earnings or pain and suffering, that may occur by reason of heart attacks, muscle strains, pulls or tears, broken bones, shin splints, heat prostration, knee/lower back/foot injuries, and any other illness, soreness, or injury, whether occurring during or after your participation or use of the conditioning and exercise equipment and facilities, whether at the venue or online.

When visiting BOX30 Limited, you will not hold its owners, directors, managers and all employees of any liability against loss or damage to personal property.

You agree to abide by the rules and regulations of and acknowledge that these rules and regulations may change from time to time.

Health & Safety

If you are feeling unwell or suspect you may have symptoms consistent with Covid-19 you understand MUST NOT enter BOX30 LIMITED.

In entering facility you must adhere to all recommended guidelines, including;

  • use of hand sanitiser provided.
  • avoiding close contact with others.
  • disposing of tissues properly in the bins provided.
  • keeping any station, area or equipment you use clean after use with the products provided.

Gym Access

You must visit reception on arrival to ensure your visit is logged and you will be asked to sign in either manually or by the scanner.

You do not need to book gym use but access is on a first-come, first-served basis and you may be required to wait a short time before you can start your session.

Children under the age of 16 cannot access or enter the gym unless given permission by the Fitness Centre Manager or Directors and must be accompanied by a parent or guardian.

We do not allow spectators other than interested, potential members, who wish to view and find out about our services or purchase items from reception.

Registration & Purchase

To register or purchase from the online booking system you must be over 16 years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. If you are under the age of 16 years you must have consent, in written form, from a parent or guardian.

All offers and prices are subject to change without notice.

Refund & Cancellation Policy

There is no minimum term for memberships other than our ‘pay-as-you-go’ option. Memberships will automatically renew each month until cancelled in writing to [email protected].

Membership is provided on a month to month basis, to cancel a membership you must cancel your direct debit, we cannot provide refunds if you have not cancelled before payment is taken. Membership and all sessions linked to the membership will terminate on the final day prior to the next billing period.

No refunds are given in part or whole for any unused time or sessions remaining.

BOX30 Limited reserves the right to terminate membership and or refuse entry to the gym to anyone that acts in an abusive or violent way, including bad language, threatening behaviour or rudeness to fellow members or staff.

Private Training and Sessions

It is your responsibility to attend the training during the opening hours (whether sessions or private training). Entry times may vary from time to time and will be communicated to you.

Special Discounts and Offers

We may occasionally offer special discounts on special services, offers,  guest passes, and other similar features. These are subject to be withdrawn or changed without notice.

General

  • Appropriate trainers/footwear and gyms clothing must be worn at all times.
  • It is advised that valuables are not brought to the class and are taken at the owner’s risk.
  • If the participant’s health changes at any time during membership we must be informed of the details, in writing, and a new PAR-Q must be completed.
  • It is advisable that participants do not exercise on an empty stomach.
  • Staff and fitness coaches are subject to change without notice.
  • Persons registered on a sex offenders register will not be allowed to join BOX30 Limited and this information must be disclosed.

Purchases

Any purchases from the shop which are demonstrably defective or damaged upon arrival may be returned within 7 days for an exchange or refund.

Items may be returned within 14 days for exchange only. Returns are valid only for items that have not been used or damaged and are in the original packaging.

Customers are responsible for all shipping charges on exchanges or refunds. Refunds are only available when an equivalent replacement is unavailable and the customer does not wish to exchange for another product. If you have any questions email [email protected].